Microsoft has released Service Pack 3 for Exchange Server 2010.
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At the time of this writing there are some points in the various release notes that aren’t correct or fully updated yet that Microsoft are still working on or that are worth some clarification: You should also plan to update any management tools installations you have on admin workstations or servers, and also check your third party applications that integrate with Exchange in case they also need updated management tools.
I’m going to walk through the upgrade process in some more detail next, and also provide some general guidance afterwards about the Service Pack 3 installation steps as well as what to expect in terms of timing and service interruptions.
If you have an AD forest topology with multiple domains, or process restrictions that require schema updates to be managed a certain way, you can apply the Exchange 2010 SP3 schema update on a 64-bit domain controller that is in the same AD site as the Schema Master, using an account with Schema Admins and Enterprise Admins rights.
Otherwise the schema update will be applied when you upgrade the first Exchange server.
Client Access servers are the first server role to update, and you should begin with the internet-facing site if you have multiple sites in your organization.
For Client Access servers that are in a CAS Array you should remove some of the servers (eg half of them) from the load balancer configuration, upgrade them, re-add them to the load balancer, then repeat the process with the remaining Client Access servers in that load balanced array.For an example of how to do this with Windows NLB see the following article: For other load balancers refer to your vendor documentation for how to take servers out of the load balanced array for maintenance and updates.I admit I was concerned when I read the release notes for Exchange 2010 SP3 that state: The database schema has been updated in Exchange 2010 SP3.As a result, when Mailbox servers are upgraded to Exchange 2010 SP3, the databases are upgraded to the Exchange 2010 SP3 version of the database schema……During the upgrade, the database is dismounted, and all mailboxes in that database are taken offline.This seemed to be a major issue to me until I performed the upgrade in my test lab.